Purchases
By completing your purchase, you confirm that you have read the item description for your paint kit or portrait, reviewed the photo requirements for custom portrait orders, and provided a correct shipping address. Payments are processed through SQUARE POS. Full payment required upon submission of order.
Bulk Ordering
When you spend over $150 you will receive $10 off order. For purchases exceeding $300 enjoy free shipping.
Returns
Due to the fact that these are custom and handmade products you selected, no returns will be offered.
Cancellations/Modifications
Unless otherwise requested to proceed immediately with purchase a window of 24 hours to modify or cancel for a full refund minus $5 admin fee.
Shipping
$30 flat rate (up to 11lbs/4.99kg) via Canada Express Post. Orders will be fulfilled within 2-3 days. May vary depending on time of year or if the product is already made. Note: Vendor not responsible for delays due to any Postal Disputes.
Product will be packaged with care to minimize the risk of damage during shipping. Should the product arrive in an unusable condition, please take photographs immediately and email them to me, including the date received.
Copyright
Cindy Shropshire owns the copyright to the original portrait or paint kit design, instructions and any other printed materials within the paint kit. Packaging and materials may not be reproduced or printed without artist's permission.
